Tax Matters, El Paso

5.0
Financial Services Tax consultant After-hours service Cashless payments Email support

About

Since 1988, Tax Matters has guided individuals, families, and business owners through complex tax situations with calm, clarity, and control. We do more than prepare forms or negotiate balances: we uncover the full story behind each issue, correct what needs fixing, and craft a resolution strategy based on the client’s actual circumstances. Clients receive direct, nonjudgmental guidance, careful review of prior returns and underlying records, and representation before the IRS when appropriate. Our work focuses on tailored solutions and continued support so clients can identify every available option and follow a clear path toward resolution.

  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday 9:00 AM – 2:00 PM
  • Sunday 9:00 AM – 5:00 PM
What types of clients do you serve?
We assist individuals, families, and business owners with complex tax matters, helping each client understand their situation and available options.
How long has Tax Matters been in business?
Tax Matters has been helping clients since 1988, providing nearly four decades of hands-on tax experience.
What services does Tax Matters provide?
We go beyond form preparation and balance negotiation by examining the full story behind a tax problem, correcting issues, reviewing prior returns and records, and building a tailored strategy.
Do you represent clients before the IRS?
Yes, we provide representation before the IRS when appropriate and necessary as part of resolving tax disputes.
What makes Tax Matters different from other tax firms?
Our approach emphasizes direct, personal guidance without judgment, careful review of past returns, and solutions tailored to each client. We also offer ongoing support after the immediate issue is resolved.

Reviews

Review owner's avatar
Two for the Road - Google user
a year ago
I can't say enough good things about working with Doug for both my personal and LLC tax filing this year. From the start, he was professional, knowledgeable, and incredibly patient—taking the time to explain everything in a way that made sense. Taxes can be overwhelming, especially when running a business, but Doug made the entire process smooth and stress-free. He was extremely thorough and caught a few deductions and details I would have easily missed on my own. His attention to detail and commitment to accuracy really gave me peace of mind. Doug is not only an expert in his field but also a genuinely kind and approachable person, which made the whole experience feel more like working with a trusted advisor than just a service provider. If you're looking for someone reliable, efficient, and easy to work with, I highly recommend Doug. I’ll definitely be working with him again next year!
Review owner's avatar
Seth - Google user
a year ago
I didn’t know where to go for help with my taxes, but a referral led me to Tax Matters—and I couldn’t be more grateful. Doug and his team took the time to answer all my questions and guide me through everything. It gave me real peace of mind knowing my taxes were being handled by professionals I could trust. Doug is not only incredibly knowledgeable, but also such a great person—someone I now proudly call a friend. Thanks again!
Review owner's avatar
Jose Ruiz - Google user
3 years ago
Doug is the utmost tax professional I've had the pleasure to work with. He was recommended to us to help us with a big tax issue our previous accountant had created for us. He assured us that he would take care of the issue and he did. If you are looking for a tax professional that doesn't use scare tactics to nickel and dime you, take your business to Doug at Tax Matters.
Review owner's avatar
joe babenco - Google user
3 years ago
I was needing a Tax specialist, help with my records as I have moved a year ago back to Texas. Doug Rutter and Tax Matters came highly recommend ! He put me at ease and made simple work of my books and Taxes! I wouldn't want to go anywhere else! Thanks for your help! Joe Babenco.
Review owner's avatar
Guillermo A. Blanco - Google user
3 years ago
Doug was awesome! I’d been putting off having my personal taxes done. I showed up for my appointment and was in and out in 15 mins. What a relief! Great place to go! See you guys next year.

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